No open or click rates in email campaign reports
Email marketing apps on Shopify don't show open or click rates per campaign, so merchants cannot tell which sends engaged recipients.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 26 November 2019 · last reported 11 May 2026
What's going wrong
Merchants using different Shopify email marketing apps report that campaign reports leave out open rates and click rates, so they cannot see which recipients engaged with a send.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.