Email app support is slow and gives generic replies
Support tickets go unanswered for weeks, get generic replies, or change agents without explanation.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 1 December 2022 · last reported 1 November 2023
What's going wrong
Merchants of this email marketing app say support is slow and unhelpful.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.