Email and alert apps fail to open or finish setup
Merchants cannot open, install, or finish setting up some email and alert apps, so they cannot use them at all.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 10 November 2019 · last reported 2 July 2025
What's going wrong
Merchants report that some Shopify email capture and back-in-stock alert apps never finish installing or setup, or will not open after installation.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.