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eID login breaks after browser or OS updates

The eID add-on and middleware break after Firefox or operating system updates and stay broken for months.

Tier II · Emerging Problems that are still building up.

5 public reports · first reported 14 May 2020 · last reported 27 October 2023

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several users of the Belgian eID add-on say logins started failing right after a Firefox or Windows update, and some report the add-on and middleware have not been updated for years.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.