Duplicate invoice ID errors block repeat orders
Repeat or retried orders are declined with a duplicate invoice ID error because the plugin does not let store owners add a prefix or change invoice IDs.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 1 October 2021 · last reported 2 October 2024
What's going wrong
Owners of WooCommerce stores that use this PayPal Pro plugin report that PayPal refuses some payments with a duplicate invoice ID message.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.