Late fee added after on-time payment causes double charge
Late fees are added to invoices after on-time payment, so customers are charged twice for one billing period, across several WHMCS provisioning modules.
Tier I · Proven The best-established problems.
18 public reports · first reported 10 February 2022 · last reported 28 April 2026
What's going wrong
Hosting companies that take recurring PayPal payments through several WHMCS provisioning add-ons report the same failure: a late fee is posted a day after an invoice has already cleared, and the customer pays again for the same billing period.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 18 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.