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Discount apps apply wrong percentage during live sales

Shopify discount and price-scheduling apps charge shoppers wrong percentages during live sales, beyond the configured rate

Tier I · Proven The best-established problems.

5 public reports · first reported 30 August 2020 · last reported 16 December 2024

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants using different Shopify discount and price-scheduling apps report that the discount charged during a live sale does not match the rate they configured.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.