Disabled accounts get no reply to appeals
Disabled Facebook accounts get no human reply to appeals, and the identity verification steps keep failing.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 16 March 2025 · last reported 10 October 2026
What's going wrong
People whose Facebook accounts were restricted or disabled report that appeals and reports go unanswered for months, and that identity checks such as ID uploads or selfies fail or cannot be completed without a camera.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.