Developer support tickets go unanswered
Support tickets and emails to the developer go unanswered for weeks or months, even for paid pro customers.
Tier II · Emerging Problems that are still building up.
9 public reports · first reported 1 October 2020 · last reported 5 August 2024
What's going wrong
Site owners using this WordPress coupon plugin, including paying pro customers and agencies running client sites, report that support requests sent through the plugin's form or by email receive no reply for weeks or months.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 9 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.