Developer support never replies to buyers
Developer support never answers emails, forum posts or refund requests, leaving paying buyers stuck for weeks.
Tier I · Proven The best-established problems.
5 public reports · first reported 27 March 2019 · last reported 23 October 2025
What's going wrong
Owners of this WooCommerce product importer report that once they pay, their questions and refund requests go unanswered for weeks.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.