Suppliers ship wrong items and refuse returns or refunds
Dropshipping suppliers ship wrong or unordered items and refuse to correct orders or accept returns, leaving sellers out of pocket
Tier I · Proven The best-established problems.
8 public reports · first reported 2 October 2020 · last reported 23 September 2026
What's going wrong
Sellers using dropshipping, print-on-demand and supplier marketplace apps report the same failure: the supplier ships the wrong item, a wrong logo, fake goods or products never ordered, then refuses to correct the order or accept the return.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.