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Customers miss booking confirmation emails

Customers do not get booking confirmation emails on auto-approved bookings, while admins still receive theirs and other site emails send fine.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 29 September 2025 · last reported 23 January 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners using Webba Booking report that when a reservation is made, the customer receives no confirmation email, although the admin copy arrives.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.