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Customer receipts fail to send and stick in queue

Customer receipts and order emails fail to send, with 401 or 400 errors leaving them stuck in a resend queue.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 22 March 2016 · last reported 9 July 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners using this WooCommerce receipt plugin report that customer receipts and order emails are not reaching buyers.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.