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Custom status order cannot be changed

Custom statuses always append to the bottom of status lists and cannot be reordered.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 1 September 2022 · last reported 2 December 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Store managers who add custom statuses find that they always appear at the bottom of the status list, after completed, and cannot be moved into a workflow order.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.