← Problems

Custom order fields print as raw placeholders

Custom order fields and shortcodes are sent as raw placeholder text instead of their stored values.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 18 November 2021 · last reported 22 October 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners who store extra data on WooCommerce orders, such as tracking details or custom identifiers, find that the SMS text shows the placeholder name instead of the saved value.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.