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Custom checkout fields missing from order emails

Custom checkout fields are not included in order notification emails or in the WooCommerce order details.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 10 August 2023 · last reported 20 June 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners who added custom fields to checkout report that the values customers enter never reach the order notification email or the WooCommerce order record.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.