Custom attributes missing from web form designer
Custom attributes created by admins do not appear in the web form designer, so forms cannot include them.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 24 August 2026 · last reported 26 August 2026
What's going wrong
Administrators create custom attributes for tickets or users, but these do not appear in the web form designer for public forms, leaving them unable to collect the extra data.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.