Critical error when adding uploaded file to cart
Adding a product with an uploaded file to the cart triggers a critical site error and leaves the cart empty.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 29 April 2021 · last reported 18 June 2024
What's going wrong
Several site owners using this WordPress plugin report that when a customer uploads a file and then clicks add to cart, the site shows a critical error and the item never enters the cart.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.