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Critical error takes sites down after saving a Lottie block

Activating the plugin or saving a page with a Lottie block triggers a critical site error that takes the site down.

Tier I · Proven The best-established problems.

6 public reports · first reported 16 January 2024 · last reported 23 May 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Several site owners report that after installing this LottieFiles plugin, or after saving a page with its block, their site shows a critical error or a blank screen.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.