Discount and promo settings fail to save or revert
Merchants' discount and promotion app settings won't save, throw constant errors, or revert moments after saving, across several competing apps
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 3 August 2020 · last reported 24 September 2024
What's going wrong
Merchants across several Shopify discount and promotion apps report that settings or discount rules fail to save, get rejected with a constant error, or revert and vanish moments after saving.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.