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Correct captcha answers rejected at login

Captcha keeps saying Please complete the captcha even when the visitor enters the correct answer, blocking logins.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 25 March 2024 · last reported 31 January 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners report that the captcha shows a please-complete message even when the visitor types the correct answer, so people cannot log in or submit forms.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.