Connection to vTiger fails despite correct credentials
The plugin reports failed connections even when vTiger login or database credentials are correct, including on self-hosted installs.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 19 September 2012 · last reported 23 November 2023
What's going wrong
Site owners linking WordPress forms to a vTiger CRM repeatedly see credential errors such as invalid username, wrong database settings or no connection, even after copying values straight from their config file.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.