The tool's connection fails with invalid credentials
The tool API key or connection shows invalid credentials, failed auth or fails to load lists.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 15 September 2014 · last reported 1 August 2026
What's going wrong
Many site owners report that the plugin says its API key or connection is invalid, even when the same key works in another app.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.