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Connected VPN loads no web pages

The VPN shows as connected, but web pages and apps still won't load at all.

Tier I · Proven The best-established problems.

18 public reports · first reported 11 January 2025 · last reported 27 September 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Many Firefox users say the add-on reports a working connection, yet pages stop loading, show errors or spin forever, leaving them with no usable internet.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 18 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.