The tool's connect fails despite 2FA being enabled
The app stops during setup and says 2FA must be enabled in the tool even when users have already enabled it.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 22 January 2025 · last reported 25 August 2026
What's going wrong
Users of this data sync app for the platform's report that setup stops with a message saying two-factor authentication must be enabled in it, even when it already is.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.