Connect button does nothing and browser freezes
The connect button does nothing, the shield icon will not load, and Firefox or the window freezes while the add-on runs.
Tier II · Emerging Problems that are still building up.
6 public reports · first reported 25 February 2023 · last reported 22 October 2023
What's going wrong
Several Firefox users say that clicking the ZenMate connect button or shield icon has no effect, and the add-on never turns on.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.