COD fee missing or zero at checkout
Cash-on-delivery fee does not appear or calculates to zero at checkout, and some orders are saved without the fee.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 28 September 2024 · last reported 15 January 2026
What's going wrong
Shoppers and owners report that the cash-on-delivery fee sometimes does not show at checkout or calculates as zero, and that some orders are saved without it.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.