COD amount and icon missing from DHL labels
Cash-on-delivery amounts and indicators are missing from labels after updates, and address defaults changed.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 6 February 2020 · last reported 16 June 2026
What's going wrong
Several shops taking cash on delivery report that after updates the DHL labels no longer carry the cash-on-delivery amount or its indicator icon.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.