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Client refuses to add folder already synced

Desktop client refuses to add a local folder, claiming it is already synced, with no way to override.

Tier II · Emerging Problems that are still building up.

5 public reports · first reported 6 October 2026 · last reported 6 October 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Users adding a local folder to the desktop sync client get a warning that the folder is already synced, even when it is not.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.