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Client comments vanish or fail to save

Comments left on the client site do not save or appear, so client feedback disappears after reload.

Tier I · Proven The best-established problems.

5 public reports · first reported 16 November 2022 · last reported 23 April 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners who use SureFeedback Client Site to gather client feedback report that comments left on the page sometimes never save, disappear on reload, or only show after a refresh.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.