← Problems

Classic expenses removed behind a paid upgrade

Xero withdrew the classic expense claims flow and forces a paid add-on that files one claim per purchase.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 27 February 2024 · last reported 4 June 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Long-time Xero users say the older expense claim workflow, which was bundled with the standard subscription, has been withdrawn and replaced with a paid version.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.