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Chosen pickup point missing from saved orders

The chosen pickup point is not saved to the order, so orders go out without a locker destination.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 15 January 2024 · last reported 16 May 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Shop owners using the InPost Paczkomaty plugin report that the locker a customer picked does not always end up on the order.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.