Chosen OCA branch missing from orders and emails
The OCA branch a customer selects at checkout does not appear on the order, the email, or the admin screen.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 12 April 2022 · last reported 21 March 2026
What's going wrong
Store owners who offer delivery to OCA branches report that the branch a customer selects at checkout is not saved where staff and customers can see it.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.