Checkout UPS rates undercut actual carrier charges
Rates shown at checkout come out lower than the actual UPS charges, so merchants absorb shipping losses.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 29 April 2025 · last reported 28 August 2025
What's going wrong
Merchants using this UPS plugin report that the rates customers see are lower than the amounts UPS later charges for the same shipment.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.