Checkout stalls before buyers reach PayPal
Payment button fails to send buyers on to PayPal, leaving them on a waiting or error screen at checkout.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 1 March 2023 · last reported 21 November 2024
What's going wrong
Several site owners report that after a buyer clicks the payment button, the page either says waiting for PayPal or shows a generic failure message, so no payment is made.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.