Checkout sign-ups never reach the tool
The tool's contacts are not added to the list even after the checkbox is ticked and orders complete.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 7 August 2024 · last reported 2 September 2026
What's going wrong
Site owners using this plugin with another platform's report that the newsletter tick box appears correctly at checkout, yet after test orders or real sales the customer never shows up in the chosen list.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.