← Problems

Checkout drops or undercharges shipping on sourced orders

Checkout charges customers little or no shipping on multi-seller or supplier-sourced orders, so merchants absorb delivery costs

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 1 May 2023 · last reported 30 June 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants on multi-seller marketplaces and supplier-fulfilled catalogs report checkouts that charge customers one shipping fee, or none, even when several sellers or suppliers ship the order.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.