← Problems

Checkout PO numbers not saved to orders

The customer PO number entered at checkout is no longer saved to the WooCommerce order after updates, so it never shows on the order.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 11 April 2025 · last reported 29 May 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Business customers who fill in a purchase order number at checkout find that the number stops reaching the order in the backend after a WooCommerce or theme update.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.