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Checkout gives pre-orders the wrong status by payment method

Pre-order orders get the wrong status at checkout depending on the payment method, such as Processing, Completed or On Hold.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 5 March 2025 · last reported 17 October 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners selling pre-orders with WooCommerce report that the status a pre-order receives at checkout depends on how the customer pays.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.