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Checkout blocks ticked captcha

Checkout shows a captcha error even after the box is ticked, because the widget renders twice.

Tier I · Proven The best-established problems.

6 public reports · first reported 24 September 2025 · last reported 19 January 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Many store owners report that checkout shows a please-complete-the-captcha error even after the customer has ticked the box.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.