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Chatbot never appears after plugin setup

Plugin shows nothing on the site after setup, and the settings screen gives no installation steps to follow.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 24 August 2023 · last reported 18 March 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners installing the Chatbase WordPress plugin report that after they paste a chatbot ID into the settings and save, no chat widget appears on the public front end.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.