Chatbot ignores the site's own content
The chatbot answers from general ChatGPT knowledge instead of the site's own pages and documents.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 17 April 2023 · last reported 3 June 2024
What's going wrong
Owners who want a chatbot to answer questions about their business report that it behaves like a generic assistant.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.