Chat widget vanishes from site after updates
The chat widget vanishes from public pages after updates or with some themes, though settings show it enabled.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 14 July 2025 · last reported 2 February 2026
What's going wrong
Site owners say the floating chat icon stops showing on public pages even though it is enabled in the settings.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.