Chat widget setup is confusing and hard to follow
The setup process is complicated and unclear, with settings spread across pages and no clear guidance.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 24 July 2022 · last reported 30 December 2023
What's going wrong
Several merchants found the setup of this chat widget hard to follow.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.