Chat script slows PageSpeed and logged-in queries
The chat script slows page loads in Google PageSpeed tests, and one owner found a chat-linked query slow for logged-in visitors.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 21 October 2020 · last reported 7 July 2025
What's going wrong
Site owners using the Smartsupp live chat plugin say it hurts page speed.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.