Chat plugin updates break live sites with no rollback
Plugin updates break the live chat on live sites, and older versions cannot be restored once an update lands.
Tier II · Emerging Problems that are still building up.
7 public reports · first reported 21 July 2020 · last reported 27 December 2023
What's going wrong
Owners of this live chat plugin report that after several releases the chat widget stopped loading, settings were reset, or the wider site misbehaved.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.