Chat bubble missing despite script in page source
The chat bubble never appears on the site even though the script is in the page source and the browser shows no errors.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 11 March 2020 · last reported 2 November 2023
What's going wrong
Site owners installing the Smartsupp live chat plugin report that the chat bubble never shows, even though the script is visible in the page source and the browser reports no errors.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.