Chat box missing on home and product pages
Chat box cannot be limited to, or shown on, home, product and category pages, so it misses key shop pages.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 10 September 2023 · last reported 4 November 2023
What's going wrong
Owners of online shops and business sites report that the chat box does not appear on home pages, product pages, or category pages, even after selecting those pages in settings.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.