Chat app support never replies or offers live help
Support for the chat app is slow or absent, with no live human contact, and some support replies are rude or unhelpful.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 14 May 2020 · last reported 10 April 2024
What's going wrong
Merchants said support emails and phone numbers went unanswered after a first message, and some said the replies they did get were rude or did not solve the problem.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.