Listed app prices differ from actual charges
Loyalty and gift card app listings show a price far below what merchants are actually charged, including hidden paid add-ons
Tier I · Proven The best-established problems.
8 public reports · first reported 20 October 2023 · last reported 7 October 2026
What's going wrong
Merchants across several Shopify loyalty, gift card, and review apps report that the price on the app store listing is far below what they are actually charged.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.